Deal Talk

Choices before you start and protect your credit Now

EV issues are many

Have batteries changed much?

Protecting credit score

Score factors

Reset the budget

What are the questions you need to research?

Budget

Unit before you start

Trade prep

Minus equity

New or used, lease or buy

Where

When

What hurts credit

Too much buying power

End the extra credit

Communication is king

Ask all sources

Peter to Paul

Timing is huge when buying a vehicle

Electric vehicles weigh more / wear more

Electric vehicles repair difficult to find

EV fires are different

When can make you a winner

Day, week, month, time of day, all matter

The Weather can change timing

Holidays

Last day or the 32nd

Afternoon buyer

Hot just like cold

Current, left over, late model used

When not to buy, like right now

Leasing times are similar, except now

Resale value can mean thousands either way

EV Range is best in the city

Cold is anti EV

Planning is difficult for an EV

Resale value is always part of your cost

A seemingly good deal might be the opposite

Considered the least

Around the clock

Can you predict it?

What determines the value?

How to protect it

There are many factors

Brand can be big

Think it through first

Extended service plan, yes or no

Average EV price vs Average vehicle sold

More space needed to stop?

Assuming good condition

Extended service plans are not warranties actually

Condition and care tell the story

Price plus deductible is the first repair

Extended warranties are a question

Extended warranty does not add in the trade in value

Keeping it? Yes

Always from the maker

With a warranty fix or trade is never a question

Low repair record equals high resale

The keys to Negotiating your deal

E Vehicles are not what they appear to be

When is it time to say yes?

Negotiating is part of every episode

Many methods, varied results

Knowledge is key

Due diligence support

Waiting for results

Can you do better?

Persistence

Deal and trade separate if possible

Talk when there is a need

Offer and facts together

You may need to walk

No substitute for due diligence

checking your collision coverage

EV Update: batteries

• Dealers fined for consumer fraud never enough
• Zero emission electric vehicle story is a lie
• What makes a battery
• Car, truck, motorcycle, motor home or boat, Insurance is part of the process
• Auto collision insurance is just another add on
• Just because they sound cheap
• Hundreds of companies, millions of quotes
• Your driving record isn’t the number one factor
• Credit is the key
• Loyalty?
• Teen dollars
• Bundling means nothing
• Where are the discounts?
• Shop Your insurance

Preparing for the F&I business office

Electric Vehicle price difference from gas is HUGE

Congress is buying EV stocks and then pushing them

Will home owners Ins reflect the electric connections?

Think and make a pro vs con list

F&I as a conversation

Business office money

Myriad of products

Every product can appeal to someone

Reserve commissions can be huge

Be prepared, due diligence

Payment packing is real

How to guard

F&I Menu approach

Review you payment in the business office first

90 day bump

Listen to the products info, it might be good for you

Shop the F&I products before you go into buy

The more you know, the less their advantage

What to do when your deal runs into dishonest or ethical issues

Electric sales are not booming

Shipping charges are crazy high and the value is crazy low

If your deal has a problem

Factory problems must follow a plan

Due diligence, due process

Follow the Chain of command

Salesperson, Manager, Dealer principal or GM

Manufacturer (Company.com) and the bank  

Better business (BBB.org)

Attorney general (your state.gov/attorney general)

FTC (federal)

UDAP statutes will help

Attorney last

Assertive and persistent, not aggressive

Best model articles

Best Brand tells the real story

Best used are the best resale

Automotive ads explained

Brand choice protects resale dollars

Crazy ads are even crazier

Disclosures that don’t help

Radio, TV, newspaper, socials

Vague is the norm

Bait and switch

Crazy trade values

Employee pricing

Surprises can be thousands

Ads indicate character

Ethics indicates results

It doesn’t get better, it’s a culture

Look for dealers that advertise what they offer other than price

The Certified preowned story

Same credit but different terms

Affordability doesn’t matter

Dealers will use a rate that helps them nit you

Shop the banks first

CPO vehicles and value

Read all the material for a specific certified unit

 Check points sound huge

Just marketing another way

Bank rates with CPO

Certified can cost several thousand more

Why pay in advance for what might happen

Low mileage and a clean car fax

The retail book value does not have an add on for certification

Certification vs resale value, zero

Sometimes the promises lower your guard

Certify your own and save big