We all know that any job can come with difficult customers; however, when you're your own boss, it's entirely up to you as to how to deal with it! Lucky for you lot, Louise & Diane are here on this week's podcast with some fabulous advice to make the process as easy as possible.

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The DCBN is here to support domestic cleaning companies reach the next level in their industry. Our mission is to ensure all cleaning companies are Insured, Trained and Safe. The DCBN provide support to all levels of domestic cleaners with membership options for solo cleaners and business owners. The DCBN have developed industry leading cleaning training, campaigned for better conditions and support at government level, negotiated with suppliers to get great deals for smaller businesses, run the Domestic Cleaning Industry awards and provide training and templates to run a wide variety of cleaning business types. For more information about our Membership and how to join, visit: https://dcbn.org.uk/membership/