In this Dear Melissa segment, Melissa answers subscribers’ questions about product operations, how to structure teams in an organization cross-functionally, and knowing when it’s time to scale your product.

Q: What is the problem product operations solves? What does success look like for these teams? How should these teams be structured? Who should these teams report to? [1:08]

Q: How do you know in advance when your product is ready to scale and how do you prepare from a roadmap funding perspective? [11:41]

Q: Can you provide some sample product and design team organization structures that you’ve seen work well? Where do product and business analysts sit in the organization? Do designers, assuming they're part of the product management team umbrella, have assigned PMs to partner with? Do you see product directors who manage product managers as stronger in the company domain, or great PM craft practitioners? [16:38]

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