
Sign up to save your podcasts
Or


769: Our latest episode features a panel from our Metis Strategy Digital Symposium in May 2023 where Michael and Rob discuss the topic of design thinking in ecosystem business models. Michael explains how he brings design thinking into ArcBest as a mechanism to drive innovation and the role ArcBest Technologies plays in ArcBest’s innovation ecosystem. Rob details the innovation cycle within Broadridge and how he brings the customer’s voice into that cycle to ensure continuous value is getting delivered. Finally, both executives speak on driving centralized innovation within their ecosystems and deploying those innovations to internal and external customers.
By Metis Strategy4.8
7373 ratings
769: Our latest episode features a panel from our Metis Strategy Digital Symposium in May 2023 where Michael and Rob discuss the topic of design thinking in ecosystem business models. Michael explains how he brings design thinking into ArcBest as a mechanism to drive innovation and the role ArcBest Technologies plays in ArcBest’s innovation ecosystem. Rob details the innovation cycle within Broadridge and how he brings the customer’s voice into that cycle to ensure continuous value is getting delivered. Finally, both executives speak on driving centralized innovation within their ecosystems and deploying those innovations to internal and external customers.

32,246 Listeners

16,174 Listeners

536 Listeners

1,105 Listeners

154 Listeners

2,221 Listeners

343 Listeners

9,167 Listeners

6,097 Listeners

5,610 Listeners

10,254 Listeners

551 Listeners

5,576 Listeners

1,615 Listeners

602 Listeners