The buzz: “A satisfied customer is the best business strategy of all” (Michael Leboef). The pressure on companies to create compelling customer experiences is so fierce, it has been elevated to the C-Suite.

The buzz: “An innovative culture…cultivating a mindset to learn to see the world in new ways” (F.Hoque, fastcompany.com).

The buzz: “It is a miracle that curiosity survives formal education” (Einstein). Curiosity is celebrated in young children, but often squelched by the school system and job world.

The buzz: “An innovative culture…cultivating a mindset to learn to see the world in new ways” (Faisal Hoque). The notion that culture can impact an organization’s evolution and growth has been on the minds of leaders for years.

The buzz: “The future is sooner and stranger than you think” (Reid Hoffman).

The buzz: “While developing his vacuum, James Dyson went through 5,126 failed prototypes ...But the 5,127th prototype worked...” (Evan Carmichael).

The buzz: “The robot that takes your job should pay taxes” (Bill Gates). On Part 1, our panel peered ahead to describe future tech trends and their impact on blue collar and white collar occupations.

The buzz: “Above all, think of life as a prototype. We can conduct experiments, make discoveries, and change our perspectives” (Tim Brown).

The buzz: “A satisfied customer is the best business strategy of all” (Michael Leboef). The pressure on companies to create compelling customer experiences is so fierce, it has been elevated to the C-Suite.

The buzz: “You cannot endow even the best machine with initiative; the jolliest steamroller will not plant flowers” (Walter Lippmann).