In this episode of the Insurance Perspectives podcast, Paul Hawkins and Rushang Shah discusses the importance of developing a strong company culture. They share insights on how to define and disseminate culture within an organization, the significance of core values, and the role of leadership in fostering an environment where employees feel valued and engaged.

Takeaways

• Culture is defined by consistent and repeated behaviors.
• Purpose should extend beyond just selling products.
• Investing in people leads to customer satisfaction.
• Real-life role models help define behavior expectations.
• Stories are powerful tools for conveying culture.
• Core values should be living documents that evolve.

To get in touch with today's guests, reach out via LinkedIn:

• Paul Hawkins (click here)
• Rushang Shah (click here)

More information about HawkSoft's core values: https://www.hawksoft.com/about/core-values/.

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Intro/Outro music by Denys Kyshchuk from Pixabay