Welcome to 2020! Our first guest of the year is Ryan Hanley, Founder and Chief Strategist at Hanley Media. Ryan is an industry veteran across both the insurance and marketing fields. Now he spends his time trying to educate and inspire others to use the most modern tools and methods to enhance their businesses. This week's episode starts out with Ryan's background (around 6:17), how he realized he could transform the way insurance agents sell with the power of storytelling (around 8:45), and leaves us with some strategic and tactical takeaways that you can put to work in your own business immediately (from about 24:32 until the end).