492: Fiserv SVP & CIO Keith Fulton and Subway CIO Mike Macrie discuss

Both company’s reactions to the COVID-19 pandemic, including how Fiserv’s digital agenda was impacted by COVID

How the pandemic forced Fiserv to react at a speed significantly faster than before

How Subway franchises innovated and solved problems to keep their businesses sustainable throughout

Why Subway is looking to react to the current marketplace rather than try to predict it

The permanent changes that will result from COVID-19, such as the digital transformation we are seeing in the office

Among a variety of other topics.

This episode was recorded live at the 2020 Metis Strategy Digital Symposium.

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This episode is sponsored by Zoho.