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We get it — you’re running your coffee shop, wearing every hat in the place, and wondering if the next step is hiring a manager to save you from burnout. But what if that’s not the move? In this episode, we break down why simply promoting your most tenured team member might be doing more harm than good — for your business and for them. We talk about what it actually looks like to lead your cafe sustainably, how to empower your team without creating bloated roles, and why clear systems (and clear pay structures) beat vague “manager” titles every time. Plus, we chat about our Weber EG-1, a wild coffee from Mundos, and the art of not turning your business into a financial black hole. If you’re in the thick of cafe ownership, this one’s for you.

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00:00:00 - Start

00:00:22 - INTROOOOOOOOOOO

00:01:48 - Weber EG-1 (Uh-oh alert)

00:03:30 - Today's Coffees

00:10:56 - Today's Topic

00:18:34 - Do you need to hire a manager?

00:29:23 - High Level Overview From Valor's perspective

00:42:18 - Nitty Gritty - Pay Structure & Tipping

00:50:35 - Clarity With The Leadership in Your Cafe

00:54:27 - Couple Challenges