Today, Shannon discusses how entrepreneurs and business owners can maximize their customer value by understanding and managing two crucial metrics: Customer Acquisition Cost (CAC) and Lifetime Value (LTV). Shannon breaks down how to calculate these metrics accurately and highlights the importance of maintaining a healthy ratio between them. She provides actionable insights into how to reduce CAC and increase LTV, using practical examples from various industries.

 

Tune in to learn how these strategies can lead to higher profitability and business growth.

 

What you'll hear in this episode:

[0:40] Understanding Customer Value

[1:25] Calculating Customer Acquisition Cost (CAC)

[4:15] Core Offer Profit Explained

[5:15] Lifetime Value of a Customer

[7:25] Improving Customer Value Metrics

 

Learn more about our CFO firm and services: https://www.keepwhatyouearn.com/

 

Connect with Shannon: https://www.linkedin.com/in/shannonweinstein

Watch full episodes: https://www.youtube.com/channel/UCMlIuZsrllp1Uc_MlhriLvQ

Follow along on IG: https://www.instagram.com/shannonkweinstein/

 

The information contained in this podcast is intended for educational purposes only and is not individual tax advice. We love enthusiastic action, but please consult a qualified professional before implementing anything you learn.