My DPC Story

Dr. Kelsey Smith Talks About Building A Sustainable Practice: The Story of Pioneer Health DPC


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In this episode of The My DPC Story podcast, Dr. Kelsey Smith of Pioneer Health DPC shares her transformative journey from a traditional insurance-based, fee-for-service practice to adopting the innovative Direct Primary Care (DPC) model. They discuss the challenges and rewards of this transition, including the importance of sustainability in patient care, navigating business ownership without a formal business background, and the role of community and employer relationships in growing a DPC practice. Recorded live at the Free Market Medical Association meeting in 2025, this episode provides insights into the practical and emotional aspects of shifting to a DPC model and emphasizes the individualized and personal relationship DPC fosters between doctors and patients.

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My DPC StoryBy Maryal Concepcion, MD

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