On today’s drive by, we get two really great call in questions from our audience. Our first question comes from a parts manager, who is concerned for the morale between the parts department and the service department. Chris shares his wisdom about how being likable is 100% within our control, and that building and strengthening morale requires taking initiative on getting to know your team.

Our second caller shares his story about how he is hoping to find his true career path later in life. Chris continues the theme around being likable and taking initiative, and shares some unconventional advice that will give the caller an edge when switching industries. If you are looking for a career advice or general business advice, this is the drive-by for you!