On today's Drive By, Chris answers a question about making money on the internal part of the dealership. Sometimes it's easy to overlook the small details but when you pay attention to them, it can greatly increase the profit of your shop. The importance of cost control is something we can all learn more about and the grind never truly stops. Chris also answers a question from a Service Advisor struggling in her drive. He explains how to spend your time more wisely and not to focus on changing people's ambitions. What you need to focus on is better hiring. Maximizing your opportunity as a Service Advisor is extremely important if you want to get promoted. 

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