When Jenean Watson was searching for an avenue to give back to her community, she tapped her local REALTOR® association in Sacramento, Calif., for ideas. That opened doors leading to the creation of a homebuyer expo, which now educates hundreds of underserved would-be owners. Watson joins 2020 Good Neighbor Linda Brown—who builds tiny home villages for people experiencing homelessness—and host Marki Lemons Ryhal to discuss how to build a plan of action for your philanthropic passion. Remember, the REALTORS® Are Good Neighbors campaign has a well of suggestions for community service projects to get you started. Pros looking to expand their current charitable efforts can learn about support from the Good Neighbor Awards and Volunteering Works programs.

Many of your clients want to upgrade their home or commercial space to be more energy efficient. But the question is: What do they need to invest in to achieve that goal? Should they replace all their windows? Purchase all-new Energy Star appliances? Install a new HVAC system?

Location is a determining factor when deciding which green upgrades will earn the greatest return on investment. But there isn’t universal agreement. For example, while 36% of REALTORS® say solar panels increase the perceived value of a property, 30% say they have no effect, according to NAR’s 2023 REALTORS® and Sustainability Report. So, how should you advise clients who are considering energy efficient property updates?

Two REALTORS® who work in the sustainability space in their markets share insights into how they help clients with their energy goals.

You and your clients feel it every day: the inventory crunch. Your clients are frustrated with too few options on the market, and you might be feeling stuck, wondering what you can do to make the situation better. You’ll find that your voice as a REALTOR® is one of the most important tools you have to create change for your clients. Drive With NAR host Marki Lemons Ryhal talks to two REALTORS® on both the residential and commercial sides of the business about the inventory issues in their communities and the action they’re taking to help fix the problem.

A lot has been happening in America’s schools lately. Battles over the appropriateness of classroom curriculum and books in school libraries have captured the national conversation. This may lead to more questions from your clients about the suitability of local schools for their children. You must remember that it’s a violation of fair housing law to give customers your opinion about school quality and steer them toward or away from certain schools. But what can you discuss with clients, and how can you add value to the conversation without crossing the line? Two REALTORS® who are taking on this issue every day join host Marki Lemons Ryhal to discuss this important topic.

Potentially the most contentious part of a real estate transaction, the appraisal can cause angst for both agents and their clients. Buyers and sellers want reassurance that the value of the home will hold up, but you, as the real estate pro, may think it’s completely out of your hands. Not so, say two appraisers who also have experience working as agents. In this episode, listen to their advice on how agents can work ethically with appraisers to ensure a fair and accurate property valuation.

You’re excluding a lot of potential customers by not serving different types of communities. Two REALTORS® explain why DEI is a business decision.

New agents may find it challenging to win over potential clients’ trust when they don’t have a track record in real estate to point to. Even experienced agents who are entering a new niche may have trouble articulating their competence in a market that’s unfamiliar to them. This is when you can amplify your status as a REALTOR®. Two pros who are in the early stages of their career explain how they used the REALTOR® brand, among other tools, to assuage prospects’ concerns about their inexperience in the business.

As you prepare for the year ahead, are you creating a business plan for 2023 that not only supports your professional growth but also your work-life balance? Two REALTORS® who lead agent development at their companies discuss how to use your annual business “roadmap” to set expectations for both your job and your life.

You may think of professionalism in terms of how you’re dressed for client appointments, whether you respond to calls and emails in a timely manner, or what you say out loud when you’re touring a home. But your interactions with clients aren’t the only consideration when thinking about your level of professionalism. What about how you work with cooperating agents or take advice from brokers and mentors? Two REALTORS® who have helped develop the Commitment to Excellence (C2EX) platform, which tests real estate pros’ knowledge of professional standards, discuss what kind of effect your dealings with your colleagues can have on your reputation.