In this episode of E Coffee with Experts, our host Austin chats with Chris Fink, COO & Partner Founder at The Med Spa Agency, about how SEO has evolved in the age of AI, and what actually drives results today.
Chris reveals the SEO fundamentals that still work, why trust signals are more important than ever, and how local businesses like Med Spas can dominate in a world shifting toward AEO (Answer Engine Optimization) and GEO (Generative Engine Optimization).
Chris unpacks the key KPIs agencies should be focused on beyond just impressions or traffic, highlighting metrics that tie directly to revenue, retention, and ROI. He also shares powerful insights on optimizing content, onboarding clients with transparency, and setting expectations early to build long-term partnerships.
Whether you’re an SEO manager, business owner, or agency leader, this episode offers tactical advice on making your marketing accountable and profitable.
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In this episode, we discuss:
00:00 - 01:13: What SEO Metrics Really Matter
01:13 - 01:46: Why Retention and Rebooking Are Key
01:46 - 03:06: How Med Spa SEO Is Different
03:06 - 04:20: Building Trust with Photos, Videos, and AI
04:20 - 04:59: How to Get Recommended by AI
04:59 - 06:03: Tips for Founder-Led Brands
06:03 - 07:03: Building a Team Around the Founder
07:03 - 08:08: What to Ask Before Hiring an Agency
08:08 - 09:26: Groupon Deals and Real ROI
09:26 - 10:57: How to Split Your Marketing Budget
10:57 - 12:00: Clean Reporting That Business Owners Love
12:00 - 13:32: Tools and Dashboards That Save Time
13:32 - 14:13: Total Transparency for Clients
14:13 - 15:52: Why You Need Feedback from Clients
15:52 - 17:12: Setting Expectations During Onboarding
17:12 - 18:37: Why Business Success Is Cyclical
18:37 - 20:06: Be Direct and Set High Standards Early
20:06 - 21:50: How to Build Trust from Day One
21:50 - 23:08: Smooth Onboarding With the Whole Team
23:08 - 24:23: Common SEO Mistakes to Avoid
24:23 - 25:50: SEO Basics That Still Work Today
25:50 - 27:47: Don’t Ignore Schema and FAQs
27:47 - 28:33: Should You Hire an Agency or Staff?
28:33 - 30:49: Real Costs of Building a Team
30:49 - 31:41: Why Big Businesses Still Use Agencies
31:41 - 32:12: The Power of Global Teams
32:12 - 32:30: Final Thoughts
Connect with Chris Fink
https://www.linkedin.com/in/christophersfink/
www.themedspaagency.com
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