April 11, 2025

E69: How a $100M+ Broker Jumped into Commercial and Built His Own Tech with David Mayrand

40 minutes

In this episode of Mortgage Tech Talks, I sit down with David Mayrand, a former residential broker who transitioned into the multifamily commercial space—and then took it a step further by building a tech solution designed to streamline complex multifamily deals.

We talk about:

Why residential brokers struggle to break into commercial

The tech void in the multifamily space (and how David is solving it)

What makes commercial underwriting so much more complex

His decision to spin off a standalone multifamily tech platform launching June 1st

How he’s democratizing commercial real estate for new investors and brokers alike

This episode is a must-watch if you’re: ✅ A residential broker curious about the commercial space

✅ Frustrated by the inefficiencies of spreadsheets and emails

✅ Interested in the future of AI + automation in mortgage workflows

✅ Looking to scale your investor business with better tools

⏱️ Timestamps:

00:00 – Why multifamily listings aren’t investor-friendly

00:20 – Building tools that simplify commercial analysis

00:47 – Giving access to tools most brokers don’t have

01:12 – Intro: Meet David Maé Rand, ex-residential broker turned tech founder

02:07 – The origin story: from 2-minute convo to this podcast

02:43 – Why David left residential for multifamily

04:24 – Phasing out residential and leaning into investor clients

06:21 – Why switching to commercial is scary for brokers

07:17 – What makes some brokers fail when switching

08:59 – Why commercial lending has so much paperwork

09:34 – How David's team built processes from scratch

10:09 – There was literally no tech in commercial

11:18 – How they organize massive amounts of documents

12:13 – Why residential tech has boomed—but not commercial

13:20 – Why most developers can’t build good mortgage tech

14:32 – Building tech internally that actually works

16:25 – When David realized he needed a dedicated tech stack

17:50 – The hidden value of structured data

19:17 – Why existing CRMs don’t support corporations as borrowers

20:20 – The complexity of org charts and ownership

21:24 – Why solving hard problems = massive opportunity

22:07 – Where AI fits into all this

23:31 – Using AI to build org charts, automate file handling

25:20 – The future: AI doing all the grunt work for brokers

26:55 – Why David isn’t competing with generic AI tools

27:19 – Launching a dedicated multifamily tech company (June 1!)

28:16 – How this tech can change the entire Canadian multifamily market

30:12 – Will this ever expand beyond multifamily?

31:24 – Why tech gives David’s brokerage a massive edge

32:23 – His vision: a portal for agents and investors to model cash flow

33:43 – Making commercial less intimidating

35:08 – Tech as a bridge for new brokers entering the space

36:23 – Why servicing sophisticated borrowers requires next-level systems

37:07 – How brokers can actually provide value to investors

39:19 – Want to try the portal? How to get early access

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#mortgagetech #multifamilyrealestate #commercialmortgage #canadianmortgage #mortgagebroker #fintech #realestatetech #aiinmortgage #mortgageautomation #mortgagetalkshow

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By Tom Hall