Are you looking for ways to fire up your marketing efforts in 2020? Then listen to David Meerman Scott, author, public speaker and advisor to emerging companies, talk about how to build a fan base.

David has written 11 books, selling over 1 million copies in 29 languages, but it’s his latest book, Fanocracy, which he co-authored with his daughter, that he talks about in this interview.

David’s 2007 book, "The New Rules of Marketing & PR" (now in its 6th edition having sold over 400,000 copies), was written based on his early experiences with the web, because he says that marketing on the web was (and still remains to this day) all about creating great, publishable content.

“I was the first person to clearly articulate that if you want to reach people on the web, it's about creating great content, whether that's blog posts or YouTube videos or a great website or whatever it might be.”

But the problem, says David, is that over the last few years, the pendulum has swung too far in the direction of superficial online, polarised communications, at a time when people are hungry for a true human connection.

And it’s how companies can create this human connection with their customers, that David talks about with Dom in this episode.

On today’s podcast:

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