In this Mentor Moment, Anthony Gallagher, founder of Petstop, Ireland’s leading Independent Pet Retailer, shares what he’s proudest of after decades in business: the people who stayed. From team members who have been with him for nearly 30 years to multi-generational families now working across the business, Anthony reflects on why great companies are built by investing in people, staying close to customers, and never losing touch with what’s happening on the ground.

He also shares why he still visits stores every week, how innovation helped Petstop scale through major change, and why the basics — listening, learning, and paying attention to detail — matter more than ever.

For the full conversation with Anthony, listen to Episode 425 of The Entrepreneur Experiment.

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