Amelia Dunlop is the Chief Experience Officer for Deloitte Digital and leads our Customer Strategy & Applied Design practice. She is passionate about elevating the human experience and exploring how organizations can connect with the humans whom they call customers and employees. She loves solving messy problems that require both new insights about what it means to be human and new innovative solutions.

Amelia speaks and publishes frequently on the topic of the human experience, strategy, and innovation. She received Consulting Magazine’s 2020 Top Women in Technology award for Excellence in Innovation. She holds a degree in sociology from Harvard University, a master’s degree in theology from Boston College, and a master’s degree in business administration from Cambridge University. Originally from London, Amelia now lives in Somerville, Massachusetts with her husband and three children.

ELEVATING THE HUMAN EXPERIENCE: Three Paths to Love and Worth at Work (Wiley, on sale October 26, hardcover) is a book for anyone who knows what it's like to struggle to feel loved and worthy when showing up at work. It is for people who are weary of bringing their authentic identities to work, because they are female, black, brown, gay, or any of these intersections. It's also for people who have no idea what it may feel like to struggle every day just to feel loved and worthy, but love and lead people who do.

With equal parts courage and insight, Dunlop tells her story of what it means to discover her own sense of love and worth in her twenty-year career as a management consultant at the world’s largest professional services firm. By focusing on the human experience, Dunlop believes that we go beyond just showing up—we build relationships that matter. We seize attention, build love, inspire dreams, create connections, respect and recognize individuals, and build confidence. www.deloittedigital.com/us/en/profiles/amelia-dunlop.html

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