Yolanda G. Smith, a former critical care nurse and CNO, transformed personal tragedy into a powerful catalyst for change. In this inspiring episode, she shares her journey of resilience and how the loss of a beloved friend due to preventable errors motivated her to develop innovative programs that enhance nurse well-being and improve patient safety.

This episode is sponsored by AACN’s award-winning, online leadership course, Fundamental Skills for Nurse Managers, with information available at www.aacn.org/managerskills