This episode exposes why hospitals break under pressure: not because of staffing shortages but because systems are built to survive, not scale. Dr. Jake Tayler Jacobs walks through how to diagnose a facility’s "shaking point," the signs of survival infrastructure, and why slowing down strategically creates lasting speed.

He outlines a practical playbook—map failures, design for 150% capacity, pilot changes in parallel, standardize processes, and measure stability—and shares a sterile processing case study that cut overtime, eliminated agency spend, and reduced turnover while increasing capacity.