In this episode of the Head, Heart, and Boots Podcast, Chris and Brandon tackle the critical topic of conflict resolution and management within business settings. This episode delves into the importance of creating a culture that navigates and resolves conflict effectively, emphasizing the significance of aligning actions with company values and standards.

This episode not only offers practical advice on conflict resolution and leadership but also serves as a compelling narrative on the complexities of managing a business and the importance of personal accountability and resilience in leadership roles.

Key Takeaways:

Thank you sponsors! 

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AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

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C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

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Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

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Thank you partners!

We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

https://www.floodlightgrp.com/premier-partners