2023-07-20 Ep 117 - Enhancing Value - Demand Calls Lotto - July 20

Clay and Joseph discussed their experiences and shared examples of demand calls that led to higher average ticket sales, emphasizing the importance of offering options and presenting additional services to customers. They also talked about encountering issues with a generator installation, including an illegally buried propane line.

Clay and Joseph discussed the importance of generator maintenance as it allows for additional touchpoints with customers and the opportunity to discover other issues that may need attention. They also explored the possibility of offering generator maintenance to customers who already have a generator but no existing service provider.

Clay and Joseph discussed the importance of regular maintenance for generators and shared examples of poorly installed generators that required immediate repairs. They also highlighted the success of demand call lotto in generating wins for their clients. -

Joseph and Clay discussed the importance of the demand call lotto in generating sales and maintaining cash flow for electrical projects. They emphasized the need to provide exceptional service and offer higher-level packages to increase customer satisfaction and encourage repeat business. -

Joseph and Clay discussed the importance of getting positive reviews and referrals from satisfied customers. They also emphasized the need to focus on understanding the client's needs and providing value beyond the initial service. -

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