Design is often treated as a visual commodity, but great brands connect with consumers and clients by designing an experience, not just a logo. Savvy entrepreneurs use design to develop an experience to connect with consumers, create consistency and deliver customer service. Maurice Cherry is a designer, podcaster and digital creator in Atlanta, GA. He shares why design is a critical element to brand building, customer service and connecting with your ideal client. He also shares why he launched a platform for black designers, developers and digital creatives around the world, Revision Path. It is the first podcast admitted to the Smithsonian, attributed to the National Museum of African-American History and Culture.

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Key Insights

• Designer at Glitch working in business development, partnerships, marketing and media
• Everyone has an innate level of design within them
• Design is not just logos and visuals - design is creating something out of nothing and piecing together disparate parts
• Design is an intrinsic element of how consumers experience your project/business
• Key tip to design a stellar experience - conduct a survey with existing clients to inform design decisions
• When working with designers, trust their expertise but share your thoughts and vision
• Watch out for "scope creep" where the deliverables increase without creating a change order or revised scope of work
• Working with a brand consultant can help you gain clarity and avoid blind spots
• Attract the clients that inspire you to bring your best self to the project
• Design is growing and changing with technology
• Revision Path serves as a "Possibility Model" for people of color interested in design

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Bull's Eye Tips:

Apparent Failure, Future Success:

Getting fired from a customer service job and finding a design job in an alt-weekly newspaper with no formal design experience

Most Recommended Book:

Crush It by Gary Vaynerchuk

The Four Agreements by Don Miguel Ruiz

Daily Habit:

Start the day with a review of roadblocks and challenges; starting with a cup of tea

Wish I Knew Starting Out:

To create his own definition of success

Advice for College Student:

Be skeptical, but learn to listen

Current Curiosity:

Sound design

Best Place to Grab a Bite:

Bones

Cafe Sunflower (VG)

Soul Vegetarian (VG)

Tassilis Raw Reality (VG)

Connect with Maurice:

Website: mauricecherry.com

Twitter: @mauricecherry

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