Our tactical processes and procedures are absolutely mission critical and must be prioritized; however we must be equally driven to help our teams understand the true “WHY” behind those processes. By consistently speaking into our teams and casting a clear vision for where we are headed and why we focus on the things we focus on, we better equip them to push through challenges and overcome obstacles. 

In order to communicate at this level you have to know your people which requires the development of a real relationship. As leaders we have to pursue solid professional relationships with our people so that we can learn how to communicate the “WHY” in such a way that it has deep meaning and application to them as an individual. We have to be able to hear our people in such a way that it helps shape what we communicate in order for it to have the maximum level of impact on equipping our teams for success.

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thank you sponsors!

Xcelerate Restoration Software

Xcelerate is an innovative restoration job management solution that brings many of the tools you need to succeed into a single, more intuitive platform. 

Xcelerate is designed specifically for the restoration contractor industry

www.xlrestorationsoftware.com/mrm

Actionable Insights (Xactimate and restoration technology training)

Actionable Insights is an educational non-profit that’s helping contractors and carriers settle claims with Xactimate and Matterport. 

Are you looking for the best ways to invoice in Xactimate? Check out their 3700+ page database of Xactimate invoicing templates known as the Insight Sheet Database. 

Not finding the right line items? It’s probably in their Commonly Overlooked Line Item Database - you can’t use a line item if you don’t know about it!

Are you using Matterport right now? Do you want to make sure you’re not left behind as the industry goes digital? Actionable Insights has the training and resources you need to find success today and going forward

value.getinsights.org/FCG

Floodlight Consulting Group

Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

MIT/RESTO Mastery Community

The MIT/RESTO Mastery Community is designed to empower restoration business owners and key leaders through education, training, coaching and community engagement.  

https://www.floodlightgrp.com/mrmleadershipcircle

Individualized Operations Consulting and Training

The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business. 

https://www.floodlightgrp.com