Chuck Ardary started his automotive career at Hyundai of Bedford in May of 1999. He was advised by his former boss's daughter to work in a field that gave him the opportunity to make more money. Chuck previously worked for a distribution company, his job was to deliver and sell the product. He was so skilled, he was making more sales than anyone else in both warehouses. Chuck Ardary explains the transition going from one industry to the next and how the same skill sets applied. In one month Chuck sold 74! You will learn the importance of mastering craft, and all the outside of the box thinking it took to become the best.

1. People come in to put out thousands of dollars on a vehicle and they trust you to help them make decisions. How does this play a factor in presentation within the dealership?
2. How can mystery shopping be beneficial?
3. Why do you believe going on a demonstration drive and doing the full product representation is important?
4. How does your mentality affect the way you do business with others?
5. What are the things you live by that are nonnegotiable for success?