Dealer Talk With Jen Suzuki

Ep. 3 Don't Sleep on the Walkaround: The Service Drive Trust Builder!


Listen Later

Most advisors treat the walkaround like it's optional. It's not.

In this episode of Dealer Talk with Jen Suzuki, I'm breaking down why the walkaround is the most underused but most powerful tool you have to build trust, boost credibility, and set the tone for approvals.

You'll learn how to:

  • Turn a walkaround into a stage for connection, not just inspection

  • Slide in credibility without sounding salesy or pitchy

  • Use visuals and proof (tires, wipers, lights) to make recommendations stick

  • Add humor and humanity to ease tension and build rapport

  • Transition customers smoothly into business with confidence

If you've been skipping the walkaround, you're skipping income potential. Done right, it's not just about the car — it's about the relationship.

Dealer Talk with Jen Suzuki Podcast | 🎧 https://apple.co/38lmHM1 🎧 https://spoti.fi/3uQ2nd1 | [email protected] | 954-873-8029 | edealersolutions.com | Meet me! bit.ly/3J7011t  |  Loyalty-Based Selling Strategies on CBT News | https://bit.ly/3JlcXAx

🔥Check out our sponsor!🔥

LotLinx.com is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability.

...more
View all episodesView all episodes
Download on the App Store

Dealer Talk With Jen SuzukiBy Jennifer Suzuki, eDealer Solutions

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

33 ratings


More shows like Dealer Talk With Jen Suzuki

View all
The Dealer Playbook by Michael Cirillo

The Dealer Playbook

131 Listeners

Auto Remarketing Podcast by Cherokee Media Group

Auto Remarketing Podcast

22 Listeners

The Game w/ Alex Hormozi by Alex Hormozi

The Game w/ Alex Hormozi

4,426 Listeners

Automotive News Daily Drive by Automotive News

Automotive News Daily Drive

103 Listeners

Maxwell Leadership Podcast by John Maxwell

Maxwell Leadership Podcast

2,451 Listeners

Used Car Dealer Podcast by Used Car Dealer Podcast

Used Car Dealer Podcast

13 Listeners

InsideAuto Podcast by Ilana Shabtay

InsideAuto Podcast

7 Listeners

Car Dealership Guy Podcast by Car Dealership Guy

Car Dealership Guy Podcast

417 Listeners

Automotive State of The Union by More Than Cars Media Network

Automotive State of The Union

29 Listeners