Key to success for many interior design professionals is hiring someone who excels in areas where they struggle. Amanda Giles shares her experience of hiring a Director of Operations after many unsuccessful attempts to hire an administrator. This detail oriented, office over-seer can significantly improve the quality of work and overall efficiency and allow you to do more work and better work. What’s not to love?

In this episode we learn:

- be honest with yourself about your strengths and weaknesses; nobody is good or bad at everything

- structure your business by radically simplifying for your skills or hiring those with complementary strengths

- work on understanding all the parts of the business, but empower and trust your team to take authority in their area

- teach clients and vendors to trust your team, and back them up 100%