Resilient by Design with Rebecca Hay

I'm bringing all sorts of new things to the show today! While at High Point Market, I sat down with Jude Charles, who produces documentaries for entrepreneurs, including the phenomenal docuseries with LuAnn Nigara. We spoke in depth about the power of storytelling in your business - from marketing to client relations.

Through this episode, Jude shares many of his own personal stories as he walks us through his approach to infusing the personal with the professional through his films and in marketing. He encourages interior design business owners to focus on the 'why you' aspect, their core values, and the realization that you are more than just your portfolio.

Listening to his story, I was moved to share a few vulnerable stories myself, including how I felt about them then and now. Because of the intimacy of our design work, Jude inspired me and I hope you, to take note of your experiences and absorb these narratives into your business and life.

Stop playing small because your story is your strength!

LuAnn Nigara docuseries

Freebie: Storytelling for Interior Designers

Learn more about Jude Charles at his website, follow him on Instagram, and check out his book Dramatic Demonstration.

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➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

As Design Business Owners, we're all doing the best we can with the tools we have, but due to the nature of our solo businesses we can sometimes feel alone, isolated, and adrift. I felt this way too for the first few years in my business! That is until I found my secret weapon and made it a core facet of my business over the last few years - and that is community.

I want to encourage us all to give ourselves grace, be less hard on ourselves, and share a few ideas on how we can build community and connect to shift the narrative. After all, comparison is the thief of joy so instead of isolating ourselves in our towers looking out into the world, let's foster connection, friendships, and community to build up, support, motivate, and encourage others and ourselves.

Amy Porterfield

Jessica Kelly Design

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

This episode is all about knowing, and charging, the value of the service you provide.

Through the episode, I share the steps and my insights to help you address the fears and myths currently keeping you from charging the right value of your knowledge, expertise, and luxury services.

I dive into the questions you need to ask yourself ahead of time, how to calculate your new rate, and how to communicate it along with a recent real-life example so you can feel confident and prepared to make this next step for your business.

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

If you ever wondered if the grass is greener in the product world instead of the service realm, this episode may set you straight. I'm beyond impressed with my guest, Whitney Atkinson, who is the owner and inventor of WUGS which are weighted rugs!

She shares the inspiration behind her new business venture, how she balances her design business while sewing 8 hours a day, and how she brilliantly set up her company to eliminate the sourcing legwork. She confesses a few hard truths about the allure vs reality of providing products and the lessons she's learned on her journey so far.

The hustle is real with this woman and her advice about focusing and following your strengths as well as getting out of your comfort zone to chase your goals left me encouraged and motivated and I know you'll feel the same.

WUGS

Learn more about Whitney Atkinson at her website and follow her and WUGS on Instagram.

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

High Point Market is nearly here, are you ready? I'm re-releasing part 2 of my sit down with 3 designer friends who joined me at the 2022 Fall event. In this episode, we chat about trends, vendors, and our favorite showrooms to help you put together a High Point Survival Kit. 

If you are at High Point Market in the Fall of 2024, don’t forget to stop by my Event on October 28, 2024! DM me on Instagram for more information!

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This episode is the second half of our talk where we dive into the trends we came across, the awesome vendors, and the showrooms we loved the most!

I am once again joined by 3 wonderful humans, Laura Thornton, Jennifer Muirhead, and Jocelyn Polce – because instead of taking on the market by myself like in the past, I met up with these lovely ladies and we did it 10x better, and together.

Listen in as we walk you through the trends and our most favorite parts and experiences at High Point.

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

Burnout. We've all been there and I have too.

Today I'm sharing my own recent experience of hitting a wall after burning the candle at both ends and sharing this information for myself as much as for you. 

My motto is progress over perfection; I feel like I forgot it for a moment. My body involuntarily gave that reminder after going so hard that I ended up in bed for two days. We all need to be wary of wearing our busyness as a badge of honor. 

I get it! As entrepreneurs, we’re naturally wired to have dreams and hopes and always work toward the next achievement. But alongside that, we need to remember to respect our bodies, rest, ask for help, pause, and really prioritize so we can safely manage our mental, physical, and emotional health without hitting rock bottom. 

If nothing else, this episode serves as a reminder that we’re all human and we need to honor our limits!  No matter how much we believe we have our ducks in a row, sometimes life does get too much and instead of racing against it and believing we can tackle it all in an impossible amount of time frame, we need to pause and realize that by burning out we’re not doing ourselves any favors since we’re our best asset in our own business! 

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

I'm bringing back this advice-filled High Point Market Roundtable discussion I had with 3 other fantastic Power of Process and Designer’s Room Members! 

As Fall High Point Market quickly approaches, I wanted to share as many insights, practical tips, and advice about attending this event as possible - to encourage you to take the plunge to attend, or if you’re already going, to get you pumped up!

If you are at High Point Market in the Fall of 2024, don’t forget to stop by my Event on October 28, 2024! DM me on Instagram for more information!

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In this episode, I am joined by Laura Thornton, Jennifer Muirhead, and Jocelyn Polce for part 1 of our round table share and discussion on our experience.

We just got back last week from the market and we really wanted to answer the question each of us has heard before “is it worth it”. Through the episode, we share our individual experiences, tips on preparing, and tricks to getting around and navigating the entire event. 

Stay tuned for Part 2 coming next week where we’ll dive into all of the trends we saw!

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

Have you thought about which pricing model works for you? When I did this simple, straightforward exercise I was shocked at what I found so listen up! 

Today I'm sharing a quick exercise you need to do to ensure that your business' pricing model is actually the most profitable one for you. Your success and profit margin don't simply rely on revenue. I learned this the hard way!  So take the time to research your own profit margin to ensure your pricing model is the most lucrative and successful for you and your business.

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

This is a MUST-listen episode, especially for all those interested (or intimidated) by money talk and budget conversations! Nikki Fisher is a seasoned design firm owner who got her start working in the millwork arena, which truly helped her run her own interior design business successfully over the past decade.

Nikki candidly shares her battle with imposter syndrome, transferring her skills from one niche to another, and the one question she asks at every single discovery call to ensure all expectations are set for each client. 

Her expanded approach to budget will seriously blow your mind! Nikki concentrates on deep listening and observation, communication, and education as she works with clients to establish their budgets and to ensure that each client feels heard and understood above anything else.

Nikki does not allow her dedication to her clients to comprise her values and boundaries as she strives to find the tricky balance to helping people while maintaining a hard line between budget and process. She also shares why she signed up for POP even though she is a seasoned professional and reiterates her beliefs in her incredibly motivational nugget of wisdom! This is an episode you don’t want to miss!

Learn more about Nikki Fisher at her website and follow her on Instagram

Learn more about Power of Process: https://rebeccahay.com/powerofprocess/ 

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

A design project doesn’t end at Reveal Day! So how do you wrap up your design projects to finish as strong as you started and leave a strong lasting impression?

I'm sharing three tips for wrapping up your design project that will improve your reputation and relationship with your clients and ensure you finish strong. These three practical steps are impactful ways that cannot be undervalued because you and your clients will walk away safe and satisfied with a smooth, efficient, and thoughtful top-to-bottom experience.

Episode 144 How to run a Post Project Review

Episode 166 How to run a successful Reveal Day

Learn more about Power of Process: https://rebeccahay.com/powerofprocess 

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!