What does it take to rise from the front lines to the top of a company? In this episode of the Second in Command Podcast, Cameron sits down with Rob Marsh, COO of Pyramid Foods, a grocery chain with over 35 locations spanning three states.

Rob’s journey is nothing short of remarkable. Starting as a frontline employee, he worked his way through every role imaginable before stepping into his current leadership position. His story is a testament to perseverance, adaptability, and a human-centric leadership style.

Rob and Cameron delve into the unique struggles of independent grocers in today’s competitive market, from adapting to rising costs and changing consumer habits to leveraging technology for operational efficiency. Rob also discusses the importance of building a strong company culture, investing in employee training, and fostering community connections.

With Pyramid Foods donating over $22 million to local children’s charities, Rob underscores the value of purpose-driven leadership. Whether you're a grocery industry insider or an entrepreneur, this episode is packed with insights on how to grow big while acting small

If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!.

In This Episode You'll Learn:

• Smart inventory strategies for a challenging retail environment [13:58]
• How Pyramid Foods balances local charm with regional growth [24:53]
• The importance of building a team culture that values personality and authenticity [32:52]
• Rob’s perspective on leveraging technology to stay competitive [40:19]
• How Pyramid Foods creates a lasting community impact through charity [48:55]
• Lessons in leadership and growth from Rob’s unique career journey [54:40]
• And much more...

Important Links

• Connect with Cameron: Website | LinkedIn
• Explore the COO Alliance - The World’s Leading Community for Seconds in Command
• Get Cameron’s book: Second in Command: Unleash the Power of Your COO Book
• Take Cameron’s leadership course: Invest In Your Leaders Online Course (Use promo code PODCAST10 before the end of the month for 10% off)
• Chat or video call with AI Cameron via Delphi

Books:

The Great Game of Business

A Stake in the Outcome: Building a Culture of Ownership for the Long-Term Success of Your Business