In this show, Chris and Brandon talk technician training and development. How do we invest in our technician's growth, if we know they're likely to leave in just a couple years? What is the role of certifications in a tech's development? 

We also spent time talking about the struggle to hire techs in the first place, as well as how to keep the door open for techs to return back to your company at some point. Sometime's people need to leave to chase higher pay or explore a new opportunity. If we part on good terms and stay connected we potentially have an opportunity to work with them again in the future. 

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Xcelerate Restoration Software

Xcelerate is an innovative restoration job management solution that brings many of the tools you need to succeed into a single, more intuitive platform. 

Xcelerate is designed specifically for the restoration contractor industry

www.xlrestorationsoftware.com/mrm

Actionable Insights (Xactimate and restoration technology training)

Actionable Insights is an educational non-profit that’s helping contractors and carriers settle claims with Xactimate and Matterport. 

Are you looking for the best ways to invoice in Xactimate? Check out their 3700+ page database of Xactimate invoicing templates known as the Insight Sheet Database. 

Not finding the right line items? It’s probably in their Commonly Overlooked Line Item Database - you can’t use a line item if you don’t know about it!

Are you using Matterport right now? Do you want to make sure you’re not left behind as the industry goes digital? Actionable Insights has the training and resources you need to find success today and going forward

value.getinsights.org/FCG

Floodlight Consulting Group

Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

Floodlight Leadership Circles

The Floodlight Leadership Circles are designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

https://www.floodlightgrp.com/leadershipcircles

Individualized Operations Consulting and Training

The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com