Get a sneak peek into Mark Given's Sell-a-bration® pre-conference course, "Conflict Resolution—Solutions-Based Listening and Negotiation."

In this episode of Real Estate Real Talk, CRS Certified Instructor Mark Given breaks down why conflict is inevitable in real estate — but escalation is optional. He shares practical insights on solutions-based listening, navigating different personality styles, and handling tough conversations without damaging trust, relationships, or deals.

This conversation offers a valuable preview of what agents will gain by investing in pre-conference education and attending Sell-a-bration®.