Very few things will actually help us differentiate our companies from the competition. At the end of the day the technical aspects of what we do are often interchangeable. So if that’s the case what can we do to actually stand out in the crowd? We focus on how we make our clients feel when delivering our services. OMG did we just say “how we make them feel”? Simply said, we have to focus on our client experience if we are going to get wins and create cheerleaders for our businesses. Is your team prepared to meet and exceed your client’s needs even when their needs are unspoken? Let’s jump in and see how we can build a team that always has their antennas up and their radars on.

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Xcelerate Restoration Software

Xcelerate is an innovative restoration job management solution that brings many of the tools you need to succeed into a single, more intuitive platform. 

Xcelerate is designed specifically for the restoration contractor industry

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Actionable Insights (Xactimate and restoration technology training)

Actionable Insights is a foundation that exists to preserve the health of the property insurance ecosystem by advancing education and clarifying globally recognized billing standards.

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Floodlight Consulting Group

Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

MIT/RESTO Mastery Community

The MIT/RESTO Mastery Community is designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

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Individualized Operations Consulting and Training

The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

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