Do you WOW your clients? If not, you might lose them. According to our guest, customer service expert and New York Times best-selling author, Shep Hyken, you have to recognize every interaction you have with a client forms an impression, so make it a good one. During this interview, you'll discover... <ul> <li>The power of gratitude and how it will take your customer service to new heights</li> <li>The importance of truly understanding your clients' needs</li> <li>How to deal with difficult customers in a respectful way</li> </ul> To find out more about Shep, visit <a href= "https://www.thesuccessfulbookkeeper.com/" target= "_blank">https://www.thesuccessfulbookkeeper.com</a>.

Do you WOW your clients? If not, you might lose them. According to our guest, customer service expert and New York Times best-selling author, Shep Hyken, you have to recognize every interaction you have with a client forms an impression, so make it a good one. During this interview, you'll discover... The power of gratitude and how it will take your customer service to new heights The importance of truly understanding your clients' needs How to deal with difficult customers in a respectful way To find out more about Shep, visit https://www.thesuccessfulbookkeeper.com.

Do you WOW your clients? If not, you might lose them. According to our guest, customer service expert and New York Times best-selling author, Shep Hyken, you have to recognize every interaction you have with a client forms an impression, so make it a good one. During this interview, you'll discover... <ul> <li>The power of gratitude and how it will take your customer service to new heights</li> <li>The importance of truly understanding your clients' needs</li> <li>How to deal with difficult customers in a respectful way</li> </ul> To find out more about Shep, visit <a href="https://www.thesuccessfulbookkeeper.com/" rel="noopener noreferrer">https://www.thesuccessfulbookkeeper.com</a>.

EP36: Shep Hyken - How To Deliver Amazing Customer Service

The Successful Bookkeeper Podcast is a weekly show to help increase your confidence, work smarter and build a business you love.

Each week you'll listen to inspiring guests who will share their success secrets, so you can take your bookkeeping enterprise and life to another level.

Some of them include New York Times Best-Selling Author of E-Myth, Michael E. Gerber, Pure Bookkeeping Co-Founder, Debbie Roberts, the host of The Productive Woman podcast, Laura McClellan and the author of *I Know How She Does It*, Laura Vanderkam.

If you're a bookkeeping business owner who is looking for an uplifting, entertaining and informative podcast exclusively for YOU then you have arrived at the right place!

Get ready because your journey towards success begins — now.

Your Host

Michael Palmer is an acclaimed business coach who has helped hundreds of bookkeepers across the world push through their fears and exponentially grow their businesses and achieve the quality of life they've always wanted.

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The Successful Bookkeeper Podcast is a weekly show to help increase your confidence, work smarter and build a business you love. Each week you'll listen to inspiring guests who will share their success secrets, so you can take your bookkeeping enterprise and life to another level. Some of them include New York Times Best-Selling Author of E-Myth, Michael E. Gerber, Pure Bookkeeping Co-Founder, Debbie Roberts, the host of The Productive Woman podcast, Laura McClellan and the author of *I Know How She Does It*, Laura Vanderkam. If you're a bookkeeping business owner who is looking for an uplifting, entertaining and informative podcast exclusively for YOU then you have arrived at the right place! Get ready because your journey towards success begins — now. Your Host Michael Palmer is an acclaimed business coach who has helped hundreds of bookkeepers across the world push through their fears and exponentially grow their businesses and achieve the quality of life they've always wanted.

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EP36: Shep Hyken - How To Deliver Amazing Customer Service

EP36: Shep Hyken - How To Deliver Amazing Customer Service

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