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When working at a shop or dealership there are some situations that are completely unavoidable. From working on a dumpster and not having the right tools, to wrecking a customers car or having desperately needed work declined - some are your fault, but A LOT of them arn't. In this episode we take a look at both types and walk through how best to deal with them. GTW is a weekly podcast for mechanics, techs, and anyone who works on cars. Hit us up on Spotify, iTunes, Google Play for a new episode every Thursday morning!