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When coaching those you serve, you need to follow a process. So here it is -- Listen, Defer, Reflect, and Support. When people come to you with an issue or an idea, take the time to LDRS – and yes, it is the word leader without vowels!
By Ted Neitzke IV4.8
8383 ratings
When coaching those you serve, you need to follow a process. So here it is -- Listen, Defer, Reflect, and Support. When people come to you with an issue or an idea, take the time to LDRS – and yes, it is the word leader without vowels!

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