Ep 121 - Offer troubleshooting - Overworked & Underpaid

Joseph and Clay discussed the importance of understanding the emotional reasons behind a customer's needs in order to create meaningful options in an offer. They also highlighted the value of offering additional services, such as inspections and labeling, to provide a comprehensive solution and increase the value of the exchange.

Clay and Joseph discussed the benefits of offering fewer clients higher-priced services, which allows for better customer service, increased profitability, and decreased costs. They also mentioned the option of providing multi-year service packages and maintenance plans to further enhance the customer experience.

Joseph and Clay discussed the benefits of having a club membership and how it can help control the value customers experience. They also emphasized the importance of raising prices to increase profitability and improve work-life balance. 

Joseph and Clay discussed the importance of pricing and maximizing customer relations in their electrical service business. They also mentioned the availability of resources to help with pricing and improving the quality of life for customers.

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