This week, we talk with Elizabeth Woodcock, MBA, FACMPE, CPC, author of Operating Policies and Procedures Manual for Medical Practices, 5th Edition, about how improving your practice's workflow can improve the patient experience and make your organization more successful.

Learn more about Elizabeth's book: http://www.mgma.com/store/books/electronic/operating-policies-and-procedures-5th-edition-ebook

And check out the MGMA 2016 Practice Operations Report: Based on 2015 Survey Data to see how your practice compares to others: http://www.mgma.com/store/surveys-and-benchmarking/e-reports/practice-operations-r-a-report