How do harmful organizations respond when they are accused of abuse? What are the indicators that the response lacks substance or is part of a strategic ploy to maintain control and protect an image? Today our hosts talk about defenses used by abusive groups, including denial, excuses, justifications and comparisons, using examples they have encountered personally. Listen in to learn what real apologies look like, how to sniff out concessions and demonstrations, and why the difference matters.

Show Notes:

Something’s Not Right - Wade Mullen
DARVO - Jennifer Freyd
A kind of apology from Bert Potter’s son at Bert’s funeral - May 2012
Criticism of Caroline from an anonymous former Centrepoint member - Nov 2020
Abuse in Care Royal Commision of Inquiry - Redress
Why Won’t You Apologize? By Harriet Lerner
Institutional Betrayal - Jennifer Freyd