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From his early days at Chuck E. Cheese to launching a consulting firm with his son Tyler, Art Mendoza has built a career defined by innovation, hospitality, and a deep understanding of customer experience. He joins us in the studio to discuss new ventures with Barreled Aged Hospitality—including the playful, whiskey-forward “Toasted” brand and a forthcoming café bar at the Lyric Opera House—while reflecting on his storied career. We discuss his early lessons in leadership and systems-thinking at Marriott’s Great America, the strategic evolution of Chili’s and Brinker International, his approach to crafting concepts that balance simplicity with profitability, and so much more.
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From his early days at Chuck E. Cheese to launching a consulting firm with his son Tyler, Art Mendoza has built a career defined by innovation, hospitality, and a deep understanding of customer experience. He joins us in the studio to discuss new ventures with Barreled Aged Hospitality—including the playful, whiskey-forward “Toasted” brand and a forthcoming café bar at the Lyric Opera House—while reflecting on his storied career. We discuss his early lessons in leadership and systems-thinking at Marriott’s Great America, the strategic evolution of Chili’s and Brinker International, his approach to crafting concepts that balance simplicity with profitability, and so much more.
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