This episode breaks down a simple three step framework for creating real change in your life and your plumbing business. Learn how to model the behavior you want draw a clear line in the sand and hold people accountable so new habits actually stick.

💡 What You’ll Learn

Why change requires both breaking old habits and forming new ones with focused consistency.

How leading by example and drawing a firm line in the sand creates real buy in from your team.

Practical ways to hold people accountable without emotion so you can get out of the truck and out of the day to day.

⏱ TIMESTAMPS/CHAPTERS

0:02 Show intro and mission to help companies create a massive customer following

0:23 Three step process to create change in any organization introduced

1:14 How long it really takes to break and form new habits

1:47 Fasting example and why change is about actions not talk

2:24 Why owners get frustrated when change does not stick

3:00 The danger of poor expectations around implementation

3:37 Training without implementation and why that is wasting time

4:33 Short term goal more revenue long term goal more freedom

5:07 Why dialing everything in will take committed years not days

5:45 Step one be the example and the first student

6:17 Owners trying to delegate example to Chris instead of leading

7:12 Earning tech trust by running calls and solving frozen pipes

8:17 Why you cannot hold people accountable to what you have never done

8:54 Owners talking over training and killing its impact

9:33 Do you want to be right or rich lesson on ego and relationships

10:38 Net worth as relationships and the power of connection

11:18 Culture lessons from Hilton Disney and Southwest

12:23 Great leaders always find an example or mentor to learn from

12:54 Step two draw a line in the sand and burn the ships

13:41 How inconsistency destroys trust in new initiatives

14:22 Dancing guy video and how early adopters remove the awkwardness

15:25 Step three hold people accountable once example and resolve are clear

16:21 Why big shops with many techs are often more bottlenecked

17:10 Using KPIs and dashboards to know when to step into the business

18:30 Invitation to get help through the Plumbing Sales Coach program

19:23 Teaser about AI option building software and final reminder to serve your community

👉 STAY CONNECTED

📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en

👀 FOLLOW on Facebook: https://www.facebook.com/ThePlumbingSalesCoach/

⭐️ FOLLOW on TikTok: https://www.tiktok.com/@theplumbingsalescoach

📲 For more information on YOUR OWN BRANDED app, email us:

[email protected] or call/text: 317-605-2284