Today, Vicki and Chad are joined by Dr. Tim McNamara of the Dental Success Network. Starting his career in the business world consulting fortune 50 and 500 companies, Dr. Tim McNamara transferred into dentistry. Since graduating dental school, Dr. McNamara has created and sold a consulting company, built one of the fastest growing acquisition clinics, one of the fastest growing startup clinics, the Dental Success Network, 10x Dental Partners and a host of other companies outside of dentistry.

In this episode of Everyday Practices, Dr. McNamara shares his years of helping dentists, the number one thing Dr. McNamara sees that stunts a dentist’s growth in their business is the inability to handle capacity and empower their teams. What’s more, that handicap causes significant heartache in the office and at home. Vicki, Chad, and Dr. McNamara also discuss best practices in how the dental office team delivers and extraordinary patient experience from “parking lot to office chair” and the importance of role playing in training.