Too often in summer or between projects we employ retreats to look at results and we create a bunch of documents that rarely get deployed.  This usually occurs because people are using lagging data and negotiating on what the culture will allow.

This episode will help frame the need for cultural languages and tools to ensure that what we want to stick - -stays stuck and works. Organizations create binders of steps and yet they fail to start with an evaluation of the organization to measure for capacity, desire, or the skills to employ the changes. No longer!

• Describe your change process.