This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

In this episode, we explore the art of responding to online reviews for your cleaning business. Learn how to handle negative feedback professionally, offer solutions, and turn critiques into opportunities for growth. Discover the importance of listening to customers, setting up new policies based on feedback, and strategies for encouraging more 5-star reviews. Tune in for expert tips on maintaining a positive online reputation and keeping your business relevant in the digital age.

Sometimes you have to set up a New policies in place after you blunder it. This is how I came up with all the items in my Cleaning Business Contract Bundle. Each item was a blunder in my cleaning business!

https://klean-freaks-university.newzenler.com/courses/basic-contract-bundl

Get my latest course offering right here:
Black Friday Bonanza
https://klean-freaks-university.newzenler.com/courses/black-friday-bonanza

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Thanks for tuning in to Cleaning Business Life, the show where we pull back the curtain on what it really takes to start, grow, and scale a thriving cleaning business without burning out.

Every episode is packed with tips, stories, and strategies you can put to work right away—because you deserve a business that works for you, not the other way around.

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Want to go deeper? Join the Maid to Prosper membership inside Klean Freaks University and get access to my library of 55+ courses, live coaching, and the support you need to build your dream business. Visit kleanfreaksuniversity.com to learn more.

Until next time—keep showing up, keep sh...