Retention: It’s something we all struggle with in the trades. It’s something we haven’t quite yet figured out.

Though it’s not a perfect science, Eddie McFarlane — VP of Learning & Development at Haller Enterprises — has a rather revolutionary approach to retaining talented technicians.

In this episode of Toolbox for the Trades, we talk to Eddie about…

• How and why he uses change management to hire and retain workers

  
  

• How he gets to the root of problems instead of patching up the symptoms

  
  

• Why diversity and inclusion is the answer to the trades’ labor shortage

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