Selling in service plumbing isn’t about pressure—it’s about service and education. In this episode, CF shows how to win at the door, diagnose like a pro, and present three intelligent options so customers feel confident choosing what’s best. You’ll see how to “change the decision” from spending money to saving money, and why the right bundle (repair/replace + shutoffs + softener where appropriate) leads to better outcomes for everyone.

⏱️ TIMESTAMPS/CHAPTERS

00:00 Intro and purpose of the episode

01:00 Why home service sales are easier than you think

02:15 The core framework: Relationship → Diagnose → Value Stack

03:21 Intro pitch and first impressions

05:00 How to diagnose like a doctor, not a mechanic

07:45 Avoiding the “first-date sales mistake”

09:44 How to educate without telling customers what to do

12:00 Presenting repairs, replacements, and softeners as options

14:33 Creating three intelligent options every time

17:21 Turning expenses into investments

20:51 Raising average tickets without pressure

21:53 Recap + conversion mindset shift

🔑 KEY TAKEAWAYS:

Educate first. People can’t want what they don’t understand.

Three options win. Let the deal (value) close, not your words.

Show, don’t tell. Use evidence in the home to build the case.

Think day math. Fewer drives + better packages = better service.

👉 STAY CONNECTED:

⭐️FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en

⭐️FOLLOW on Facebook: https://www.facebook.com/ThePlumbingSalesCoach/

⭐️FOLLOW on TikTok: https://www.tiktok.com/@theplumbingsalescoach

📲 For more information on YOUR OWN BRANDED app, email: [email protected] or call/text: 317-605-2284