Practices can automatically publish lab and imaging results received via interface, fax, Marketplace Partner APIs, and point-of-care tests to the Patient Portal. When that feature is enabled at the practice or department level, results tied to orders publish to the Patient Portal immediately upon receipt, prior to provider review. It’s a great tool to keep patients engaged with their healthcare and their care team, all while reducing work for staff.

User Guide — ResultsCall - O-Help  

Auto-Publishing to Patient Portal Rules 

ResultsCall Settings - O-Help 

Communicator ResultsCall FAQS 

This episode was presented by Sully.ai: https://marketplace.athenahealth.com/product/sully-ai