The athenahealth podcast

We've made numerous updates to our free training offerings for athenaOne customers aimed to help you train both new and tenured staff on athenaOne in a way that best aligns with the needs of your practice. In the latest episode of the athenahealth podcast, we run down the ways clinicians and staff can get the training they need to navigate athenaOne as efficiently as possible, reducing burnout and supporting the best possible patient care.

This episode is brought to you by Fullscript. Learn more at https://marketplace.athenahealth.com/product/fullscript. 

You went to medical school to learn to treat patients, not to learn to code claims. In the latest episode of the athenahealth podcast, Dr. Nele Jessel walks through the Enhanced Diagnosis feature (now in testing, and coming to all athenaOne customers in 2025) that aims to reduce the administrative burden on clinicians at a time when value-based care programs require increased levels of specificity in clinical diagnoses.

Administrative burden is driving rampant clinician burnout. Value-based care programs are becoming more complex. Patients are demanding better tools to engage with their care team. In the latest episode of the athenahealth podcast, CEO Bob Segert provides his perspective on the rapidly changing healthcare industry – and how we plan to support you through these changes. Don't forget to register for Thrive!

As of the Summer 2024 Release, your patients will be able to fill out numerous check-in forms digitally – and the information in the forms will flow into structured data fields in athenaOne, reducing or eliminating the need for office staff to input that data in athenaOne. Learn more about what we have planned for Enhanced Self-Check-In workflows in the Summer 2024 Release in the newest episode of the athenahealth podcast.

athenaOne is already the most flexible, configurable, and agile solution available to clinicians, but we’re now building comprehensive tools and support models to empower these specialists with the tools they need to provide the best possible patient care. Hear more about our plans to better support specialties like urgent care, women's health, and behavioral health in our latest episode.

Want to learn even more? Check out our recent press release.

Unlike other day-to-day expenses, medical bills can take patients by surprise -- making it more difficult for them to pay their balances promptly, which in turn puts more work on office staff to collect those payments. In the latest episode of the athenahealth podcast, we walk through some of the tools you have to facilitate digital patient payments.

For more specific information on these tools, check out the overview on the Success Community: https://success.athenahealth.com/s/article/000119415

Don't forget to mark your calendar for Thrive, athenahealth's annual event, coming back to Austin, Texas, from October 28-30.

In the Spring 2024 Release, we're rolling out several features designed to help you get your claims submitted faster and cleaner, ultimately getting you paid faster. Today's podcast goes in-depth on new features like Automatic Claim Creation, the Claim Assistant sidebar, and more -- coming to athenaOne the week of March 18.

This episode of the athenahealth podcast is brought to you by by Augmedix, one of our partners on the athenahealth Marketplace. Augmedix is a healthcare technology company that provides AI-powered ambient medical documentation and structured data. Visit augmedix.com/go to learn more.

No two patients are the same, and no two clinicians practice medicine exactly the same way. In our latest episode, Dr. Nele Jessel walks us through ways clinicians and departments can customize workflows like order sets (including making changes at the point of care), questions asked on order entry, vaccine orders, and more.

Love the podcast? Leave us a review! Have ideas for topics we could cover to best support your experience on athenaOne? Email us at [email protected].

When clinicians have the right patient data at the right time, they can drive better outcomes -- and their organizations can thrive in value-based care programs, too. Get an in-depth look at the athenahealth ecosystem and the way we're partnering with numerous  sources of patient data to ensure clinicians have the full story. You can even hear about the steps we're making toward using AI to summarize external data for clinicians reviewing patient charts.

Love the podcast? Leave us a review! Have ideas on how we can improve it – or what else we should cover? Email us at [email protected].

Our goal is to help clinicians spend more time with patients and less time in front of a computer. In a world of micromoments – those seconds and minutes when you’re waiting in line for coffee or walking down the hallway – a little efficiency can add up to hours of time saved each week. Learn more about how the athenaOne mobile app, a comprehensive, consumer-grade mobile EHR solution, can promote efficient, intelligent, configurable clinical workflows throughout a provider’s day in in today’s episode – as well as in our athenaOne Mobile Throughout the Day demo video.

Love the podcast? Leave us a review! Have ideas on how we can improve it – or what else we should cover? Email us at [email protected].