Unlike other day-to-day expenses, medical bills can take patients by surprise -- making it more difficult for them to pay their balances promptly, which in turn puts more work on office staff to collect those payments. In the latest episode of the athenahealth podcast, we walk through some of the tools you have to facilitate digital patient payments.

For more specific information on these tools, check out the overview on the Success Community: https://success.athenahealth.com/s/article/000119415

Don't forget to mark your calendar for Thrive, athenahealth's annual event, coming back to Austin, Texas, from October 28-30.

In the Spring 2024 Release, we're rolling out several features designed to help you get your claims submitted faster and cleaner, ultimately getting you paid faster. Today's podcast goes in-depth on new features like Automatic Claim Creation, the Claim Assistant sidebar, and more -- coming to athenaOne the week of March 18.

This episode of the athenahealth podcast is brought to you by by Augmedix, one of our partners on the athenahealth Marketplace. Augmedix is a healthcare technology company that provides AI-powered ambient medical documentation and structured data. Visit augmedix.com/go to learn more.

No two patients are the same, and no two clinicians practice medicine exactly the same way. In our latest episode, Dr. Nele Jessel walks us through ways clinicians and departments can customize workflows like order sets (including making changes at the point of care), questions asked on order entry, vaccine orders, and more.

Love the podcast? Leave us a review! Have ideas for topics we could cover to best support your experience on athenaOne? Email us at [email protected].

When clinicians have the right patient data at the right time, they can drive better outcomes -- and their organizations can thrive in value-based care programs, too. Get an in-depth look at the athenahealth ecosystem and the way we're partnering with numerous  sources of patient data to ensure clinicians have the full story. You can even hear about the steps we're making toward using AI to summarize external data for clinicians reviewing patient charts.

Love the podcast? Leave us a review! Have ideas on how we can improve it – or what else we should cover? Email us at [email protected].

Our goal is to help clinicians spend more time with patients and less time in front of a computer. In a world of micromoments – those seconds and minutes when you’re waiting in line for coffee or walking down the hallway – a little efficiency can add up to hours of time saved each week. Learn more about how the athenaOne mobile app, a comprehensive, consumer-grade mobile EHR solution, can promote efficient, intelligent, configurable clinical workflows throughout a provider’s day in in today’s episode – as well as in our athenaOne Mobile Throughout the Day demo video.

Love the podcast? Leave us a review! Have ideas on how we can improve it – or what else we should cover? Email us at [email protected].

The Fall 2023 Release takes place during the week of November 13. For even more information on the Fall 2023 Release, check out the Fall 2023 Release Walk-through or review the Release Centers on the Success Community.

Have a topic you want us to cover in a future episode? Email [email protected].

The Alaska Provider Network is a clinically integrated network (CIN) -- a group of independent healthcare providers who collaborate on best practices to improve cost, quality, and patient care, as well as the efficiency and wellbeing of providers. The largest benefit for the members of Alaska Provider Network is access to collective data. Clinicians can use this data practice to better identify high-risk patients and prepare the appropriate treatment. Learn more about opportunities for growth and cost reduction through clinically integrated networks in today's episode of the athenahealth podcast.

This month, we take an in-depth look on how proposed cuts to Medicare payment rates threaten to jeopardize patient access to care – and your rates of reimbursement. What can you can do about it? Listen to learn more – and visit FixMedicareNow.org for even more information.

We know your focus is on caring for the patients in your community -- but we also know you can't provide the best possible care if you're not getting paid for the services you provide. We go in-depth today on tips and tricks for reducing the manual work involved in claim submission and other billing workflows in athenaOne.

Don't forget to register for Thrive, athenahealth's annual summit, taking place in Austin, TX, in October! Registration closes September 20.

Now, more than ever, patients are discerning consumers -- and patients want to be able to book appointments, complete pre-appointment tasks, and pay their bills from their digital devices, at their convenience. In this conversation with Curtis Sherbo, who leads the patient experience division at athenahealth, we walk through the tools available in athenaOne designed to help you better meet your patients where they are.

Don't forget to register for Thrive, athenahealth's annual summit -- click here to register.