The two most important steps in the change process are creating and communicating a plan. Too often we forget the need to be simple and elegant in our processes and this episode discusses a way to support change in your professional and personal life.

Describe how you can employ a step diagram gap analysis tool to help illustrate the need for change.

List current situations you are in and describe the desired state.

Reflect on ways that you can better employ tools in order to support those you serve in the communication of change.